Refund policy
How are returns made?
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If for any reason, a refund will be made to the product you purchased and received, after informing us of the reason for the return by e-mail and receiving confirmation.
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You must deliver it to the relevant Cargo branch with the Shipping Code delivered to you by us.
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When the product reaches us, the process will proceed in line with your request.
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Returns made without approval will not be accepted.
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Refunds can be made within 30 days of ordering the product, but the product must be unused.
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Important! In case of a return, all shipping charges (sending and return) will be paid by you, and the product price (excluding the shipment) will be refunded.
How to cancel an order?
- If one / some / all of the paid products or products will be cancelled in your order placed, you should contact us immediately by e-mail. The e-mail address is available on our website.